These Terms and Conditions govern your use of the hayvip platform. By accessing or using hayvip, you agree to be bound by these terms in their entirety. Please read them carefully before placing any wager or making any deposit.
These cards summarise the most important aspects of the hayvip Terms and Conditions. They do not replace the full legal text below — all players are required to read the complete document.
Only persons aged 18 years or older are permitted to register and use the hayvip platform. By completing registration, you confirm that you meet the minimum age requirement and that you are accessing the platform from Bangladesh. Age verification may be required at any time.
All hayvip accounts operate in Bangladeshi Taka (BDT). Deposits and withdrawals are processed via bKash, Nagad, Rocket, and Upay. hayvip reserves the right to request verification documents before processing withdrawal requests above specified thresholds.
Each player may hold only one registered account on hayvip. Duplicate accounts are strictly prohibited and may result in the suspension of all associated accounts and the forfeiture of any balance held within them. hayvip uses technical and manual checks to detect multi-accounting.
All promotional bonuses offered by hayvip are subject to specific wagering requirements and time limits detailed at the point of offer. Bonuses may not be transferred, exchanged for cash, or combined unless explicitly stated. Abuse of bonus terms may result in account restriction.
Players may not use automated tools, bots, or scripts on the hayvip platform. Match-fixing, collusion, fraud, money laundering, or any other form of dishonest play is strictly prohibited and will result in immediate account termination and referral to relevant authorities.
hayvip is committed to player welfare. All account holders may access deposit limits, session controls, and self-exclusion options at any time. Players who self-exclude must not attempt to circumvent exclusion by registering new accounts. hayvip respects all self-exclusion requests unconditionally.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and hayvip ("hayvip", "we", "us", "our"), the operator of the online gaming platform accessible at hayvip.club. By accessing the hayvip website, registering an account, making a deposit, or placing any wager, you acknowledge that you have read, understood, and agree to be fully bound by these Terms in their entirety.
If you do not accept any part of these Terms, you must immediately cease using the hayvip platform and close your account if one has already been created. Continued use of the platform following the publication of any amendments to these Terms shall constitute your acceptance of the revised Terms.
Important: These Terms apply to all products and services offered through hayvip, including the live casino, sports betting, slots, crash games, and all promotional offers. Where specific game or promotion rules differ from these Terms, the specific rules will take precedence for that product or offer only.
hayvip reserves the right to modify, update, or replace these Terms at any time without prior notice. It is your responsibility to review these Terms periodically. The date of the most recent revision is indicated at the top of this page.
Access to and use of the hayvip platform is subject to the following eligibility requirements, all of which must be satisfied at the time of registration and at all times during which your account remains active:
Age Verification: hayvip may require documentary proof of age at any point. Failure to provide satisfactory verification within the requested timeframe may result in account suspension and withholding of pending withdrawals until verification is completed.
hayvip reserves the right to decline registration or suspend an existing account if it has reasonable grounds to believe that any of the above eligibility criteria are not met, without obligation to provide a detailed explanation.
Each individual player is permitted to hold only one registered account on hayvip at any given time. The operation of multiple accounts — whether under the same name, the same device, the same IP address, or through any other mechanism — is strictly prohibited. hayvip employs technical and manual review processes to detect and close duplicate accounts. Any balance within a duplicate account may be forfeited, and the primary account may also be suspended pending investigation.
You are required to provide complete, accurate, and truthful information during registration and to update that information promptly if it changes. This includes your full legal name, date of birth, mobile number linked to your bKash, Nagad, or Rocket wallet, and any other information reasonably requested by hayvip. Providing false information constitutes a material breach of these Terms and may result in immediate account termination.
You are solely responsible for maintaining the confidentiality of your hayvip account credentials. You must not share your login details with any third party. hayvip will not be liable for any loss arising from unauthorised access to your account that results from your failure to keep your credentials secure. If you suspect that your account has been compromised, you must notify us immediately at [email protected].
hayvip may, at its sole discretion and at any point, request that you complete a Know Your Customer (KYC) verification process. This may involve submitting a copy of a government-issued identification document (such as a National Identity Card or passport), proof of address, or proof of ownership of the payment method used. Withdrawal processing may be paused until verification is satisfactorily completed.
All hayvip accounts are denominated in Bangladeshi Taka (BDT). All deposits, wagers, winnings, bonuses, and withdrawal amounts are expressed and processed in BDT. hayvip does not operate multi-currency accounts.
hayvip currently supports the following payment methods for deposits and withdrawals: bKash, Nagad, Rocket, and Upay. hayvip reserves the right to add, modify, or discontinue supported payment methods at any time. Minimum and maximum transaction limits apply and are displayed in the cashier section at the time of the transaction.
Deposits submitted through supported mobile financial services are credited to the hayvip account balance within seconds of successful payment confirmation. hayvip is not responsible for delays caused by the payment provider's systems, maintenance windows, or network failures. If a deposit does not reflect within 30 minutes, players should contact support with their transaction reference number.
Withdrawal requests are typically processed within 5 to 30 minutes of submission for verified accounts. hayvip reserves the right to delay withdrawal processing in the following circumstances:
Withdrawals will be returned to the same payment method used for the most recent deposit. hayvip does not process withdrawals to third-party accounts or payment methods not registered in the player's name.
An account is considered inactive if no login or financial transaction has occurred for a continuous period of 12 months. hayvip reserves the right to apply an administrative maintenance fee to inactive accounts. Players will be notified by email before any fee is applied and will be given a reasonable opportunity to reactivate their account.
All bonuses, free spins, cashback offers, and promotional credits offered by hayvip are subject to specific terms published at the point of each offer. These specific terms include, but are not limited to, minimum deposit requirements, wagering requirements, eligible games, maximum bet restrictions while bonus funds are active, and expiry periods. In the event of any conflict between a specific promotion's terms and these general Terms, the promotion-specific terms shall prevail.
Bonus funds must be wagered a specified number of times before they can be converted into withdrawable cash. The applicable wagering multiplier is stated clearly in each offer. Wagers placed on games excluded from bonus play do not contribute to wagering requirements and may result in the forfeiture of the bonus if a player attempts to use bonus funds on excluded games.
hayvip takes a zero-tolerance approach to bonus abuse. Suspected abuse — including but not limited to using multiple accounts to claim the same bonus, exploiting technical errors in bonus crediting, or wagering patterns designed to guarantee a withdrawal of bonus funds — will result in the cancellation of the bonus, recalculation of the associated winnings, and may result in permanent account suspension.
Bonus credits are personal to the account holder and may not be transferred, sold, or assigned to another player or account under any circumstances.
All games available on hayvip are provided by licensed third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. Each game is governed by its own set of rules displayed within the game interface. hayvip is not responsible for errors in game rules documentation provided by studio partners, though we will make reasonable efforts to correct any inaccuracies reported to us.
All games use certified Random Number Generator (RNG) technology that is independently audited for statistical fairness. Live dealer games are hosted in professionally operated studios and are subject to real-time supervision. hayvip does not manipulate game outcomes in any way.
Technical Malfunctions: In the event of a technical malfunction during a game session, all bets placed during the affected round may be voided and the staked amount returned to the player's balance. hayvip's decision in such cases is final.
Sports betting odds are set by hayvip's sportsbook team and may be adjusted at any time prior to the commencement of an event. Bets accepted at odds later found to be the result of a manifest error may be voided. In-play bets are accepted subject to event status confirmations and may be suspended at hayvip's discretion during critical moments of a match.
The following conduct is strictly prohibited on the hayvip platform. Engaging in any of these activities constitutes a material breach of these Terms and will result in immediate account suspension, forfeiture of balance, and may be reported to relevant law enforcement authorities:
hayvip is committed to promoting responsible gaming and player welfare. We provide the following tools to all registered players, accessible directly from the account dashboard after completing the hayvip Login:
If you believe that your gambling is causing financial, emotional, or social harm to yourself or those around you, we strongly encourage you to make use of these tools or to contact our support team at [email protected]. You may also visit our Responsible Gaming page for further guidance and resources. hayvip takes all responsible gaming requests seriously and responds to them promptly.
18+ Strictly Enforced: hayvip will not knowingly permit any person under the age of 18 to register or use the platform. If we discover that a minor has registered, the account will be closed immediately and any deposits will be returned to the source payment method after deducting any winnings generated.
hayvip collects and processes personal data in accordance with its Privacy Policy, which forms an integral part of these Terms. By registering on hayvip, you consent to the collection, storage, and processing of your personal data as described in the Privacy Policy.
hayvip will not sell your personal data to third parties. Data may be shared with regulated payment processors, game providers, identity verification services, and fraud prevention agencies solely for the purpose of operating the platform and protecting the integrity of the gaming environment. All data sharing is conducted under appropriate contractual safeguards.
All content on the hayvip platform — including but not limited to the website design, logos, graphics, text, software code, game interfaces, and promotional materials — is the proprietary property of hayvip or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial gaming purposes only.
You may not reproduce, distribute, publicly display, reverse-engineer, decompile, or create derivative works from any hayvip content without our prior written consent. Scraping of odds data, game data, or any other platform content by automated means is expressly prohibited.
To the fullest extent permitted by applicable law, hayvip shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform, including but not limited to:
hayvip's total aggregate liability to any player for any single claim or series of related claims shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim. Nothing in these Terms excludes or limits liability for fraud, gross negligence, or any other liability that cannot be excluded by law.
hayvip reserves the right to amend these Terms at any time. Amendments will be effective upon publication on this page, and the "Last updated" date at the top of the document will be revised accordingly. Where amendments are material, hayvip will make reasonable efforts to notify active players via the email address registered on their account. Continued use of the platform following the publication of amended Terms constitutes acceptance of the revised Terms.
If you do not agree with any amendment, you must stop using the platform and contact support to close your account. Any balance remaining in your account at the time of closure will be returned to your registered payment method subject to KYC verification requirements.
These Terms shall be interpreted and governed in accordance with applicable law. In the event of a dispute arising from these Terms or your use of the hayvip platform, both parties agree to attempt resolution through good-faith negotiation in the first instance. You may initiate a dispute by contacting hayvip's support team at [email protected] with a clear written description of the issue.
If a dispute cannot be resolved through negotiation within 30 days of initial notification, both parties agree to submit the matter to binding arbitration. hayvip's decisions on matters of game outcome, bonus eligibility, account status, and fraud determination are final and binding, subject only to manifest error.
For any questions, concerns, or formal notices relating to these Terms and Conditions, please contact the hayvip support team using the following details:
For responsible gaming support, account closure, or self-exclusion requests, please visit our Responsible Gaming page or include "Responsible Gaming Request" in the subject line of your email to ensure prompt routing to the appropriate team.
For information about how we handle your personal data, please refer to our Privacy Policy.
Our support team is available 24/7 in Bangladesh Standard Time to help you understand your rights and obligations on hayvip. You can also explore our FAQ for quick answers.